When we couldn’t light it a week ago I rang Weber who offered to send us an igniter, and when I said we could fix it ourselves said someone will contact us in 7 to 10 days. If this is after sales service for warranty fix, not impressed at all. The Genesis II 4 burner is flawed by design is severely under powered for grilling even with the lid down. Currently we offer FREE FedEx/UPS small package Ground shipping and FREE ABF/YRC freight ground shipping on most orders of $199 or more within the 48 contiguous states.
The Spirit and Genesis series of grills now feature modern updates with new features being added every couple years. Both lines now offer the Smart Grill Weber CONNECT system that allows you to set a temperature digitally, or control the grill from your smart phone app. While the Spirit and Genesis II series of grills are some of the most popular weber charcoal grill Weber products, there are certain similarities and differences that you need to be aware of. The Spirit series of grills are the more simple, and value-oriented line that can be a great choice for beginner grillers. The Genesis line, on the other hand, has more premium offerings that bundle in extra features with greater quality and durability.
For me, the flavorized bars made a huge difference, as I love foods with a hint of smoky flavor. If you don’t know what this is, it essentially weber charcoal grill infuses your food with a smoky flavor that is often lost with liquid propane. The three burners can be altered to different temperatures.
I decided to test the response time myself, emailing Weber to enquire about warranty details. There was an email in my inbox in less than one hour, answering all my questions and more. Weber has a large FAQ section that covers a huge range of topics such as warranty, problems with the grills, and how-to guides. Thanks to the app, you can head inside and watch the game, without checking on your burgers every couple of minutes.
With three burners and porcelain grates, it is quite similar to Genesis. You can use this handy little app to monitor your grill while cooking. The cooking surfaces will spread heat evenly, while the body of the grill will retain heat – especially with the lid closed.